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24/7 Rapid Response | Residential & Commercial
24/7 Rapid Response | Residential & Commercial
Heat pump not heating, iced up, or blowing cool air? Same-day heat pump repair from local pros — plus service & installation — air-source, ductless & dual-fuel, including cold-climate models that heat efficiently well below freezing. Call for a no-obligation quote.
- Heat pump not heating? Same-day diagnosis & repair
- Air-source, ductless mini-split & dual-fuel systems — all major brands
- One system for heating AND cooling, year-round
- Cold-climate models that heat efficiently well below freezing
- Defrost, refrigerant & reversing-valve diagnostics
- Honest sizing from a real load calculation
- No-obligation quotes & estimates
- Heat pump not heating? Same-day diagnosis & repair
- Air-source, ductless mini-split & dual-fuel systems — all major brands
- One system for heating AND cooling, year-round
- Cold-climate models that heat efficiently well below freezing
- Defrost, refrigerant & reversing-valve diagnostics
- Honest sizing from a real load calculation
- No-obligation quotes & estimates
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Heat Pump Not Heating? What We Check First
Heat pumps fail in their own dialect. These are the faults behind most heat pump repair calls, and what each one looks like from inside the house:
Thermostat mode
Left in cooling, or parked in emergency heat, a healthy heat pump looks broken. The first check is the simplest, and it's done on the phone before anyone rolls.
Defrost fault
Outdoor coils iced into a solid block, or ice that comes straight back after a defrost — a defrost board, sensor or timer fault. Run emergency heat and call before the compressor pays the price.
Reversing valve
Cool air in heating mode while the house temperature actually falls: the valve that swaps heating and cooling is stuck. A same-day diagnosis; the repair depends on the valve.
Low refrigerant charge
A leak means falling capacity in both seasons. Charge is measured, the leak found and repaired, then the system recharged to spec — never just topped up.
Fan motors and capacitors
Outdoor fan not turning, indoor blower silent, or a hum with no start — the everyday failures, usually fixed from parts on the truck.
Auxiliary heat strips
Running when they shouldn't (a surprising power bill) or never engaging in a cold snap (a cold house). A control-board and sequencer diagnosis sorts which.
Heat Pump Repair & Service
Diagnostics cover refrigerant charge, the defrost cycle, reversing valve operation, fan and compressor electrical readings, and the control board logic that orchestrates it all. You get the cause, the fix and the quote before any work begins.
Seasonal service earns its keep on heat pumps more than any other system — they run year-round, so a spring/fall check catches the wear a furnace-only home wouldn't see until failure.
Heat Pump vs Furnace — the Honest Comparison
The most-asked question in heating, answered without a sales agenda. The right pick depends on your climate, your fuel prices, and what's already in the house:
How a heat pump wins
It moves heat instead of making it — delivering two to three units of heat per unit of electricity in mild and moderate weather. Where winters are moderate or electricity is reasonably priced, it delivers the lower-cost heat most of the season.
Where a furnace still wins
Deep-cold snaps favor combustion: a gas furnace's output doesn't fall with the outdoor temperature, and inexpensive natural gas can undercut electric heat in severe climates. If your winters live below 20°F for weeks, gas keeps a real case.
The dual-fuel answer
A heat pump paired with a gas furnace switches automatically: the pump carries the efficient 90% of the season, the furnace takes the brutal stretch. For homes replacing both heat and AC, it's frequently the best total-cost answer.
One system, both seasons
A heat pump IS your air conditioner in summer — same hardware, reversed. Replacing an aging furnace and AC pair with one heat pump is the consolidation play.
Cold-climate models changed the map
Modern variable-speed units hold rated capacity near 5°F and keep heating below that. The old "heat pumps don't work in winter" rule is a decade out of date — sizing and model choice is what matters now.
Ductless when there are no ducts
Mini-split heat pumps heat and cool room by room with no ductwork at all — the standard answer for additions, older homes, garages, and chronic problem rooms.
Frequently Asked Questions
Do heat pumps really work in cold weather?
Modern cold-climate models do — variable-speed units hold their rated heating capacity down to around 5°F and continue producing heat below that. In severe climates, a dual-fuel pairing (heat pump + gas furnace backup) covers the deepest cold at the lowest total cost.
Heat pump or furnace — which costs less to run?
In mild-to-moderate winters, the heat pump, usually by a wide margin — it delivers 2–3× the heat per energy dollar. In sustained deep cold with inexpensive natural gas, the furnace closes or wins the gap. The honest answer is climate- and rate-specific, and you'll see it computed for yours, not a national slogan.
Why is my heat pump not heating?
Most often a defrost fault, a reversing valve stuck in cooling, low refrigerant, or auxiliary heat that never engages — and sometimes just a thermostat left in cooling or emergency-heat mode. If the house temperature is actually falling, it's a same-day repair call.
Do you repair heat pumps, or only install them?
Repair first. Air-source, ductless mini-split and dual-fuel systems, all major brands — defrost, reversing valve, refrigerant, fan motor and control faults are diagnosed and, wherever possible, fixed in the same visit. Replacement is quoted only when repair isn't worth making.
Why is my heat pump blowing cool air in heating mode?
Often it isn't broken: heat pump supply air runs 85–95°F — warmer than the room but cooler than a furnace's blast, so it can feel cool to the hand. If the house temperature is actually falling, then it's real: reversing valve, refrigerant, or defrost trouble — a same-day diagnostic sorts which.
Why is my heat pump icing up?
Light frost in winter is normal and the defrost cycle clears it. A solid ice block, or ice that returns immediately, means a defrost failure or low charge — turn it to emergency heat and call before the compressor pays the price.
How long do heat pumps last?
10–15 years typically — a bit less than a furnace because they work both seasons. Twice-yearly service stretches the top of that range and keeps the efficiency you paid for.
Comparing against a new furnace? Furnace Replacement →
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